Deposits & Cancellation Policy
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Standard bookings: 30 % non-refundable deposit
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Peak dates (e.g., Halloween, Holidays, June & July): 50% non-refundable deposit
Your deposit secures the date and confirms that you have read and accept all terms below.
Balance Due
The remaining balance is payable on the event day (cash or e-transfer).
Cancellation / Change Deadlines
| Notice given | Fee owed |
|---|---|
| More than 5 days | No additional fee; deposit is retained. |
| 5 days or less | 50 % of the full booking fee. |
| 48 hours or less | 100 % of the full booking fee. |
Advanced or Large Bookings
Bookings that (a) exceed $500, (b) involve multiple artists, or (c) were reserved more than 30 days in advance require 14 days’ notice to cancel or reschedule. Less than 14 days’ notice = full fee due. These events block multiple calendars and often involve extra prep, this protects time that’s been reserved and helps ensure fair treatment for artists whose schedules are locked far in advance.
Weather & Force Majeure
Outdoor events must have an indoor backup plan. If no suitable indoor location is provided and the event is cancelled, the standard cancellation fees apply.
Artist Commitment
I have never cancelled a confirmed booking. In the rare event of an emergency, I will provide and brief a qualified replacement artist at no extra cost and keep you informed.
Why These Policies Matter
As a full-time freelancer with no unemployment benefits, late cancellations create an immediate loss of income. Once a client is booked I say no to other client inquires for the same time period. Clear, written policies ensure bookings are serious and allow me to reserve your date with confidence while continuing to offer high-quality, hand-painted artistry.
Questions?
Please email me—clear communication helps create a smooth, stress-free event for everyone.
🎃 Halloween & Peak-Season Policy
Halloween week (Oct 24 – Nov 1) is our busiest period and prone to last-minute no-shows. To keep the schedule fair and reliable:
| Booking type | Deposit | Cancellation/no-show |
|---|---|---|
| 30 – 60 min personal bookings | 50 % non-refundable | Deposit forfeited; balance due if cancelled ≤ 48 h or for no-show |
| 2 h+ events / corporate | 50 % non-refundable | See standard table above |
No deposit?
During Halloween week, non-deposit bookings may be double-booked. Service is provided first to clients who arrive on time. This policy prevents income loss from last-minute cancellations.
Thank you for understanding why peak-season terms must be stricter—your commitment keeps the schedule running smoothly for everyone.